The world is trending towards multi-national management structures. That means it is becoming increasingly important that business executives become more familiar with communication styles and cultures of clients and colleagues from around the world.
We deliver cross-cultural training for various cultural backgrounds, providing cultural sensitivity and effective communication across international markets. An expert intercultural training course like those provided by SIMON & SIMON offers the best business practices to navigate cultural challenges at work effectively, no matter your cultural background.
What is Cross-Cultural Training and What is its Purpose?
Cross-cultural training is the practice of teaching people how to work with individuals from different countries and different cultures in order to best serve their customers and business partners. This helps multinational companies create a standardised, professional and culturally aware approach when working with clients across borders.
The purpose of cross-cultural training courses is to help business partners understand the cultural backgrounds of a particular country, especially in relation to communication styles and etiquette, while also developing an appreciation for different ways of doing things.
What Should Cross-Cultural Training Include?
Effective cross-cultural training programmes should cover a variety of different cultures. It is crucial for those attending the course to gain a solid cultural understanding of how those from different cultures speak and behave in comparison to their own culture. This helps them understand why certain actions or words might come across as offensive, even if those from the other culture don’t mean them as such.
A cross-cultural training course will also help people learn how to behave in a way that works within a certain culture, while still being sensitive to other cultures’ differences from their own. Such training helps employees avoid any uncomfortable cultural issues or awkward business situations involving cultural differences.
Learning the language opens a door, but learning the culture lets you walk through it. A selection of our cultural training courses are outlined below:
