Monitoring Progress & Quality
In order to provide high-quality and cost-effective business language, cultural and communication skills training, we believe it is essential to:
- Continuously measure learner progress.
- Regularly report progress to learners, line managers and L&D specialists.
- Monitor the performance of our trainers.
- Provide regular constructive feedback and support to trainers.
Monitoring Progress
Monitoring learner progress is important, not only for motivational reasons, but to ensure that our training is providing a return on our clients’ investment.
At the end of each module of training, learners (plus the L&D department and/or line managers if required) are provided with formal written progress reports. The frequency and format of these reports are agreed with each client in advance of their language training programme commencing; and the information included in these reports are tailored both to the needs of the business, and the individual learner.
More formal assessment methods can also be used. We are highly experienced in designing bespoke tests to assess and benchmark learner progress at set intervals. Detailed reporting on test performance is provided. In the case of language training, we can also prepare learners to take formal exams for external verification of their progress.
Monitoring Training Quality
We understand that the quality of our training is of paramount importance to our clients. There are a number of ways in which we ensure that our language training is of the highest quality:
01
Recruiting and retaining well-qualified and experienced business language trainers.
02
Regular formal feedback from the learners via our course evaluations.
03
Regular informal feedback from the learners via contact with their dedicated Account Manager.
04
Lesson observations.
05
Trainer performance reviews and appraisals.
We are committed to delivering exceptional value and measurable results through our business language, cultural, and communication skills training. Our focus is on maintaining the highest standards of quality and effectiveness throughout the learning journey.
Proven Success
Whether you’re learning a language for the first time or are looking to develop your existing language skills, call Simon & Simon International today on +44 (0)20 7821 0999 to discuss the best language training course for you.
Alternatively, complete our short enquiry form to receive a tailored proposal that includes fees.
